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Computer Question - Serious

Featured Replies

Hello everyone,

 

I've been having some issues that I was wondering if some of you could assist me with.

 

Internet Issues

 

So, ever since I've fixed my computer I've been having a pretty irritating issue. My internet will go out every 45-55 minutes for no reason, even when my house internet is still working. My internet wireless card like resets or crashes or something. The only way I'm able to fix the internet is by restarting the computer or going to:

 

Open Network and Sharing > Change Adapter Settings > Right Clicking: "Wireless Network Connection"

 

and then disabling and enabling it again. My ethernet cable wont work either, when I plug it in it doesn't do anything. The ethernet cable is functioning correctly on other computers, but not on mine.

 

What could this be and how can I fix this?

 

Date&Time Issues

 

Again, since I've fixed my computer my date & time wont keep up with the actual date & time. If I set it to the correct date & time it eventually falls behind and repeats the same hour until I fix it again. For example, as of this post it's June 20th but my computer is showing April 9th. Obviously an issue.

 

I've tried fixing it but nothing has worked. Also, whenever I go to change the date & time internet time settings it says I don't have permission to access it. 

 

What could this be and how can I fix this?

 

Other Information

 

In case you guys are wondering why my computer needed to be fixed, the internal power supply died. I simply bought a new one and replaced it. I didn't touch/add any other component that could conflict with the internet/date&time.

 

I look forward to reading your replies.

Edited by TheReconCheck

Was there any problems with the connectivity before the power supply crashed? Please list your Computer specs, and when you purchased it. Do you have antivirus software? What operating System? Desktop or laptop? What brand of router are you connecting to? Based on the description of what you have to do to fix the connectivity problem, I am thinking it is software/driver related. When you reset your pc or manually disable the connection and re-enable it, you are forcing it to establish a new connection to your router, getting a new ip address, what it should be doing already. Do you run system/windows updates?  If the cable works on other computers but not your ethernet connection, then your network card is not functioning properly, either a bad driver, or update of some sort, unless it has failed completely. The date and time problem sounds like it could be related. I need to know your pc specs before I can add more ideas about the problems. Im a computer technician, so I want to help.

Ethernet runs on a different network adapter than Wi-Fi. It may be disabled, and you will have to enable it in control panel network adapter settings.

For the time issue, try re-syncing your clock with the ntp server. Open cmd prompt and enter w32tm /resync.
Let me know if any of my suggestions helped.

Edited by Volta

  • Author

Was there any problems with the connectivity before the power supply crashed? Please list your Computer specs, and when you purchased it. Do you have antivirus software? What operating System? Desktop or laptop? What brand of router are you connecting to? Based on the description of what you have to do to fix the connectivity problem, I am thinking it is software/driver related. When you reset your pc or manually disable the connection and re-enable it, you are forcing it to establish a new connection to your router, getting a new ip address, what it should be doing already. Do you run system/windows updates?  If the cable works on other computers but not your ethernet connection, then your network card is not functioning properly, either a bad driver, or update of some sort, unless it has failed completely. The date and time problem sounds like it could be related. I need to know your pc specs before I can add more ideas about the problems. Im a computer technician, so I want to help.

 

My Computer Specs

 

Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i5 3330 @ 3.00GHz 42 °C
Ivy Bridge 22nm Technology
RAM
6.00GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Alienware 0KM92T (CPU 1) 28 °C
Graphics
HF237 (1920x1080@60Hz)
Standard Monitor (1920x1080@60Hz)
Intel HD Graphics (Dell)
1024MB NVIDIA GeForce GT 640 (NVIDIA) 45 °C
Storage
931GB Seagate ST1000DM003-9YN162 ATA Device (SATA) 39 °C
Optical Drives
MagicISO Virtual DVD-ROM0000
Audio
NVIDIA Virtual Audio Device (Wave Extensible) (WDM)
 
I use an AVG as my anti-virus system; I've been told to use AVG and I've been told to use MSE. I'm not sure which one to use so I've just stuck with AVG for the time being. My computer is a desktop. My router brand is called: Ubee.

Ethernet runs on a different network adapter than Wi-Fi. It may be disabled, and you will have to enable it in control panel network adapter settings.

For the time issue, try re-syncing your clock with the ntp server. Open cmd prompt and enter w32tm /resync.

Let me know if any of my suggestions helped.

 

I checked, the ethernet network adapter is connected and I'm using the right one. I tried entering that prompt into the cmd and this is what I received:

 

The following error occurred: The specified service does not exist as an installed service. (0x80070424)

Install Ethernet drivers, should be found by googling *mobo model* Ethernet

 I tried entering that prompt into the cmd and this is what I received:

 

The following error occurred: The specified service does not exist as an installed service. (0x80070424)

 

Well that's a problem. Try manually going into your clock settings by clicking on it in the bottom right corner. Then go to "Internet Time", and see if the drop-down list allows you to select a windows time server.

  • Author

Well that's a problem. Try manually going into your clock settings by clicking on it in the bottom right corner. Then go to "Internet Time", and see if the drop-down list allows you to select a windows time server.

 

It says I don't have permission to access.

I think you should just get a new OS

Reinstall OS, Update all the drivers etc.

Why is your RAM running at 800mhz? It should be running at least double that speed.

Software often shows 1600mhz memory as 800mh memory due to dual channel, example: UjK6gGE.png

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