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RS acc says invalid pw even though it's correct. Ideas?


Impassive

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So I wake up one day and see that it says invalid info when I tried to log in. I thought I was scammed but I recovered the account easily and it said that my password change is successful but it still said invalid info when I tried to login. I repeated this process 4 times to ensure I wasn't an idiot typing the wrong pw. I change the pw and still can't login because it says invalid info. (I triple and quadruple checked to make sure username and pw are correct).

 

Also, when I request an email to change pw, they sent me an email saying "Hi Character Name Unavailable". When I got emails from them before, it used to say "Hi (my char's display name)". Everytime I request an email for pw change, it says "Hi Character Name Unavailable" so I feel like this is related to the issue.

 

Any ideas or experiences with solving this?

 

I've shot Jagex a message using another account about it and awaiting a reply.

Edited by Impassive
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Are you sure? I just checked highscores and it said "_______ isn't available". How could they just delete an acc like that? LOL. They didn't ban me or nothing... Just a random delete? Had a 2day ban on it , and I still bot on the acc. But still, I had a 2day ban on another acc, and received a perm ban, but the acc still exists.

Edited by Impassive
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Are you sure? I just checked highscores and it said "_______ isn't available". How could they just delete an acc like that? LOL. They didn't ban me or nothing... Just a random delete? Had a 2day ban on it , and I still bot on the acc. But still, I had a 2day ban on another acc, and received a perm ban, but the acc still exists.

ive gone through the same thing if you had the account added from a different account it shows up as a bunch of numbers instead of the original rsn 

 

they delete account its happened to some of my friends main accounts

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ive gone through the same thing if you had the account added from a different account it shows up as a bunch of numbers instead of the original rsn 

 

they delete account its happened to some of my friends main accounts

 

Yes it does show up as digits from a friend's friends list. Did your friends try to get a reasoning or did they just accept it and move on? 

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