Hi all, 

 

I've already contacted Maldesto and haven't gotten a response yet. So I'm posting here in hopes of getting some help. I will be messaging Dex, & Solution after.

 

So last month I bought a months worth of VIP, looking at the wrong guide (on the forums) it told me to just cancel the membership through the site to avoid re-charging (whilst still receiving VIP benefits). Unknowingly, I canceled my membership on the site through the client area right after buying VIP, resulting in me losing my benefits. To fix this, one of your mods changed my status on the forums. I just got recharged on paypal (which is fine, was going to buy another months worth) but I lost my VIP status on the forums. I hope by the time this issue is resolved I will be re-credited the days lost (recharged 1/12/17).

 

Proof of payment: (will send upon request to staff)

 

Thanks,

Mushphang

Edited January 16, 20179 yr by Mushphang

try pming an admin

try pming an admin

 

I did, read the post ~.~..

Fixed it! Sorry for the inconvenience.