i got banned last night after botting the ranged guild for 20 minute lol, and before that i didn't bot the entire day.
last time i was banned was an insta-perma in 2010, and when i appealed it i got a message back that said:
"We want you, and every other player, to be positively engaged in our community and the game - if you continue to break our rules, you may reach a point where you are limited to Quick Chat, or even excluded from the game on this account, or any other accounts you have,"
i love it when they dont read the appeal, auto-deny it, and send you an impersonal message that dosn't pretain to your acc anymore lol (i also had not a single previous offence lol)