Choochoo Posted November 7, 2018 Share Posted November 7, 2018 (edited) I paid $20 through Arcus Questing Services with all gear + 60m in my bank for the site to quest Monkey Madness and Desert Treasure. Password was changed for paid questing too I asked the support team how long which I was provided a generic answer so I Logged off. I haven't logged back on to let the quester begin. It wasn't till I got an email @ 3.04am (est+10) my time that I needed to fund 1m+?.... which I then logged to find 60m + my teleport tabs and member runes all gone. Do not trust. Edited November 7, 2018 by Choochoo 1 Link to comment Share on other sites More sharing options...
Chris Posted November 7, 2018 Share Posted November 7, 2018 59 minutes ago, Choochoo said: I paid $20 through Arcus Questing Services with all gear + 60m in my bank for the site to quest Monkey Madness and Desert Treasure. Password was changed for paid questing too I asked the support team how long which I was provided a generic answer so I Logged off. I haven't logged back on to let the quester begin. It wasn't till I got an email @ 3.04am (est+10) my time that I needed to fund 1m+?.... which I then logged to find 60m + my teleport tabs and member runes all gone. Do not trust. We need more evidence please. Do you have screenshots of emssages with support & their site. Plus before and after screenshots of your bank? I've asked @Arcus to respond. Link to comment Share on other sites More sharing options...
Choochoo Posted November 7, 2018 Author Share Posted November 7, 2018 (edited) 21 minutes ago, Chris said: We need more evidence please. Do you have screenshots of emssages with support & their site. Plus before and after screenshots of your bank? I've asked @Arcus to respond. I've literally logged on. After receiving the email. Cannon , law runes, 10k steel arrows and 60m was cleaned out. I did change the password temporary for the quest before even beginning/submitting the request. I trusted the pinned thread enough not to worry about screenshot my bank? literally at 3am after my services begin 30mins after transaction paid time. There was no issues until this? I logged to find MM half done too??? There is a massive time difference on service and then getting an email like this at 3am FYI I only had 60m for 4 days... which was from bogla LOOLOLOL Edit: Logged on now... standing at lumby bank?? https://imgur.com/a/fdLlEwl Also I have never ever ever been hacked/phished at all. (I haven't downloaded anything or sent any of my details to anyone except through https://www.arcusgold.com/runescape-questing/ where I changed my password for the questing as per requirements. Edited November 7, 2018 by Choochoo Link to comment Share on other sites More sharing options...
Administrator Maldesto Posted November 7, 2018 Administrator Share Posted November 7, 2018 Go to their live chat and talk. They didnt scam you. They have done hundreds of thousands in transactions, possibly millions. Link to comment Share on other sites More sharing options...
Choochoo Posted November 7, 2018 Author Share Posted November 7, 2018 (edited) 21 minutes ago, Maldesto said: Go to their live chat and talk. They didnt scam you. They have done hundreds of thousands in transactions, possibly millions. Hi, Obviously something has happened on their end - if they didn’t scam me why would I open up this dispute - I wouldn’t stir the pot to find all my shit missing at 3am after an exciting email. A big company can have bad workers too- FYI this is questing services idk how it works but whoever did the questing the account obv there is something wrong??? I opened this dispute because I was referred to Arcus Questing through the pinned thread so thought the best solution was to serve it as a warning/resolve it here I have now been refunded 80m gp resolved by their support team. thanks Edited November 7, 2018 by Choochoo Link to comment Share on other sites More sharing options...
Chris Posted November 7, 2018 Share Posted November 7, 2018 39 minutes ago, Choochoo said: I have now been refunded 80m gp resolved by their support team. thanks Dispute resolved, closed. Link to comment Share on other sites More sharing options...
